Refund Policy

At Sayre Hub LLC, we are committed to delivering high-quality digital services and ensuring client satisfaction. Because we provide customized solutions tailored to each client’s unique needs, our refund policy is structured to be fair, transparent, and aligned with the nature of our services.

1. General Policy

Due to the customized and digital nature of our services, refunds are generally not available once a project has commenced or services have been delivered. By purchasing our services, you acknowledge and agree to this policy.

2. Eligibility for Refund

A refund request may be considered under the following circumstances:

• The project has not yet started.
• A written cancellation request is submitted within 7 days of payment.
• The service delivered does not align with the agreed project scope.

All refund requests are reviewed on a case-by-case basis. Approval is not guaranteed.

3. Non-Refundable Services

The following services are strictly non-refundable:

• Custom website or application development once work has begun
• Digital marketing campaigns after launch
• SEO services after initial research or implementation
• Branding, design, or creative services once drafts have been delivered
• Consulting sessions, strategy calls, or audits
• Third-party costs including hosting, domain registration, plugins, advertising spend, or software subscriptions

4. Partial Refunds

In certain cases, if a project is canceled after work has started but before completion, a partial refund may be issued. The refund amount will be calculated based on the work completed, hours invested, and resources used up to the cancellation date.

5. Refund Process

To request a refund, clients must submit a written request via email to:

info@sayrehub.com

The request must include:

• Full name
• Service purchased
• Payment details
• Reason for refund request

If approved, refunds will be processed within 7–14 business days to the original payment method.

6. Chargebacks & Disputes

Clients are encouraged to contact Sayre Hub LLC directly to resolve any billing concerns before initiating a chargeback. Unauthorized chargebacks may result in service suspension or termination.

7. Policy Updates

Sayre Hub LLC reserves the right to modify or update this Refund Policy at any time without prior notice. Updates will be effective immediately upon posting on our website.